Didn't check in or check out? Apply for a credit refund in three simple steps!

How does this work? ?

Enter your OV-chipkaart details

Stop or station

Your details

Good to know: it can take a while before your journey is shown on this website. In most cases, you can apply for a credit refund within 15 days.

Enter the number and the expiry date for the OV-chipkaart. These details are on the card.

OV-chipkaart number *

Valid until *

Missed Check-out Alert Missed Check-out Alert

Subscribe to receive an alert if you can apply for a credit refund for a missed check-out.

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Authorisation *

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