Didn't check in or check out? Apply for a refund in three steps!

Missed check out with your debit card?

Have you missed a check in or check out with your debit or credit card? Or did you accidentally check in or out with your debit or credit card? Apply for a refund via ovpay.nl or the OVpay app.

Enter your OV-chipkaart details

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Good to know: It can sometimes take a while for the journey to appear. In most cases this will be within 15 days.

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Missed Check-out Alert Missed Check-out Alert

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