Didn't check in or check out? Apply for a refund in three steps!

How does this work? ?

Enter your OV-chipkaart details

Details
 
Stop or station
 
Confirmation
 

Your details

Good to know: It can sometimes take a while for the journey to appear. In most cases this will be within 15 days.

OV-chipkaart number *

Valid until *

Missed Check-out Alert Missed Check-out Alert

Subscribe to receive an alert if you can apply for a credit refund for a missed check-out.

Subscribe now or change/cancel

Authorisation *

* Required fields